Shipping policy

Shipping Policy

Last updated: September 9, 2025

At Koopha, we know how important fast and reliable shipping is for your shopping experience. Below you’ll find details about our shipping process, delivery times, and policies.

Processing Time

  • Orders are typically processed and shipped within 1 business day of purchase (excluding weekends and holidays).

  • During busy seasons or promotions, processing may take slightly longer.

Shipping Methods & Rates

  • We offer standard and express shipping options.

  • Shipping rates are calculated at checkout based on your location, order weight, and dimensions.

  • Availability of methods may vary depending on your region.

Delivery Times

Estimated delivery times are as follows:

Country / Region Standard Shipping Express Shipping
United States 6–9 Business Days 5–8 Business Days
United Kingdom 6–9 Business Days 5–8 Business Days
Canada 6–9 Business Days 5–8 Business Days
Australia 6–9 Business Days 5–8 Business Days
New Zealand 6–9 Business Days 5–8 Business Days
EU (Other) 6–9 Business Days 5–8 Business Days
Netherlands 6–8 Business Days 4–7 Business Days
Belgium 6–8 Business Days 4–7 Business Days
France 6–8 Business Days 4–7 Business Days
Germany 6–8 Business Days 4–7 Business Days
Austria 6–8 Business Days 4–7 Business Days
Luxembourg 6–8 Business Days 4–7 Business Days
Rest of the World 8–12 Business Days 8–12 Business Days

Please note: Delivery times are estimates and may be impacted by customs clearance, weather conditions, or courier delays.

Change of Address

If you need to update your shipping address after placing an order:

  • Contact us at support@koopha.com as soon as possible.

  • We will do our best to update your address, but changes cannot be guaranteed once an order has been processed.

International Orders & Customs

  • For international orders, customs fees or import duties may apply depending on your country’s regulations.

  • These fees are the responsibility of the customer.

Contact Us

If you have any questions about shipping, please reach out to us at:
📧 support@koopha.com